STUDIO POLICIES

We do not offer refunds for any reaon.

Group class reservations may be canceled up to 6 hours before class without penalty. Within 6 hours of class, class credit is forfeited. Classes with fewer than 2 students registered 2 hours prior to class time are subject to cancellation. If you must register at the last minute, be at least 5 minutes early, be prepared for class, and be prepared that the class may be full or be cancelled.
For private/semi-private lessons, parties, and studio rentals, you may cancel up to 24 hours in advance for a full refund. Within 24 hours, you will receive a studio credit. Within 3 hours, there will be no refunds, credits, or exceptions. Private bookings and parties begin and end as scheduled, regardless of arrival time.

PLEASE ARRIVE EARLY.  Every minute counts! Your instructor has prepared a class designed to take your body through the necessary preparation, missing even 5 minutes of class means your body will not be ready to perform the target skills. It is also a distraction to the instructor and your fellow classmates. Therefore, for group classes we require everyone to be ON THEIR MAT within 5 minutes of the start of the class. If you arrive to the studio 5 or more minutes late, we cannot admit you or refund you. For private, semi-private and party appointments, your appointment will begin when all members of your party are present, and end at your reserved time, regardless of arrival time. PLEASE ARRIVE EARLY. 

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Please check the details on any package you purchase! Most class packs have a 3 month expiration and an activation date from first use, not date of purchase. Occasionally when we have really good offers, like our Black Friday or summer packages, there will be a shorter expiration window. We do have an amnesty program for regularly priced class packs, so if you have classes that expire, we will add them to any new pricing options you purchase.

Please sign up for class in advance! Our instructors prepare for class and travel to the studio for YOU! Just like you would not want to show up at work for free, they do not want to show up and prepare for nobody! If you must walk-in without registering, be at least 5 minutes early, be prepared for class, and be prepared that the class may be full or be cancelled in the rare event that NO ONE signed up 2 hours in advance.

DRESS FOR YOUR COMFORT. While we don’t mind some “cheekiness”, we respectfully ask that you keep the entirety of your private parts private while in the studio. For public health and the comfort of all students, NO string thongs/g-strings or underwear may be used as class attire. No rhinestones/studs/metal which damages the equipment and risks injury are allowed. Please use changing area and rest-rooms to change clothes.

NO STREET SHOES IN THE STUDIO. DANCING SHOES ONLY. You may remove street shoes and carry them into your cubby if you don't wan to leave them in the hallway. ABSOLUTELY NO RHINESTONES/STUDS/SPIKES/SHARP DECORATIONS ON SHOES. Pro-tip: toss a pair of flip-flops into your dance bag for bathroom runs. NO JEWELRY ON ANY OF THE EQUIPMENT, especially, but not limited to: rings, bracelets, and dangly earrings/necklaces. Please avoid lotions/oils on your class attendance days.

All phones on silent in the studio, please. No texting or phone calls in class-- Please have phone conversations in the family room or hallway only. If you must use your phone to talk, text or scroll, kindly exit the class. Phones in class are for recording yourself only.

We encourage you to record yourself for 3 important reasons:
1. You will see how awesome you actually look!
2. You will see what things you want to work on next time!
3. You can post and tag #EmpoweredAF and share your happiness!
 

However, we must respect both our learning experience for ourselves and our classmates, as well as the privacy of those around us. Therefore we ask that you make sure that there is no one else visible in your video and restrict your videoing to freestyle and independent practice times. When in doubt, ask your instructor and those around you!

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Our classes are designed for students 18 years and older, occasionally we will allow 16-17 year olds. Please ask us if you would like us to consider an exception! We are open to allowing the studio to be used for children’s classes, however our current group classes are geared toward adults/young adults.

Under no circumstances should children be left unsupervised in any area of Empowered Aerial Fitness. For everyone’s safety, thank you for your cooperation on this.

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Generally our classes are geared for ages 18 and up. There is no upper limit. If you are healthy enough to participate, we welcome you to the appropriate level classes!